Category

ITIL® Intermediate CSI

Accredited by APMG and TUV,  this course prepares you with the ITIL CSI knowledge you need to gain ITIL® Intermediate CSI certification for Continual Service Improvement. Key Features 9 hours of self-paced learning 8 end-of-chapter quizzes 2 sample test papers Exam fee included 15 PDUs offered   Skills Covered CSI...
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$799.00

Deviare

OSL

1732

Accredited by APMG and TUV,  this course prepares you with the ITIL CSI knowledge you need to gain ITIL® Intermediate CSI certification for Continual Service Improvement.

Key Features

  • 9 hours of self-paced learning
  • 8 end-of-chapter quizzes
  • 2 sample test papers
  • Exam fee included
  • 15 PDUs offered

 

Skills Covered

  • CSI principles
  • CSI processes
  • CSI methods
  • CSI techniques
  • CSI best practices
  • Critical Success Factors
  • Challenges and risks

 

Eligibility

The main target group for this qualification includes, but is not restricted to, Chief Information Officers (CIOs), Chief Technology Officers (CTOs), service designers, IT architects, IT planners, IT consultants, IT audit managers, and IT security managers.

Pre-requisites

The ITIL Intermediate exam is governed by APMG, EXIN, and CSME. Before taking the exam,  professionals must complete:
  • 21 hours of professional training with an accredited training provider 
  • ITIL Foundation certified

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