ITIL® Managing across the Lifecycle (MALC)
Accredited by Axelos and boasting the industry's highest pass rate, this ITIL MALC course ensures you become ITIL MALC accredited.Key Features
- 10 hours of self-paced learning
- 2 sample test papers
- Exam fee included
- 21 PDUs offered
- Service Lifecycle key concepts
- Stakeholder management
- Strategies of communication
- Service management steps
- Importance of governance
- Services organization
- Service management capability
The main target group for this course includes, but is not restricted to, Chief Information Officers (CIOs), senior IT managers, IT managers and supervisors, IT professionals, IT operations practitioners, IT development practitioners, and individuals seeking the ITIL Expert in IT Service Management certificate.
To be eligible for the ITIL Managing Across the Lifecycle certification, candidates must have at least 30 contact hours for this syllabus as part of a formal, approved training course or scheme, and two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from the ITIL Intermediate certificate. Holders of ITIL Expert certificate in IT service management are also eligible.