ITIL® Intermediate CSI
Accredited by APMG and TUV, this course prepares you with the ITIL CSI knowledge you need to gain ITIL® Intermediate CSI certification for Continual Service Improvement. Key Features 9 hours of self-paced learning 8 end-of-chapter quizzes 2 sample test papers Exam fee included 15 PDUs offered Skills Covered CSI...
Deviare
OSL
1732
Accredited by APMG and TUV, this course prepares you with the ITIL CSI knowledge you need to gain ITIL® Intermediate CSI certification for Continual Service Improvement.
Key Features
- 9 hours of self-paced learning
- 8 end-of-chapter quizzes
- 2 sample test papers
- Exam fee included
- 15 PDUs offered
Skills Covered
- CSI principles
- CSI processes
- CSI methods
- CSI techniques
- CSI best practices
- Critical Success Factors
- Challenges and risks
Eligibility
The main target group for this qualification includes, but is not restricted to, Chief Information Officers (CIOs), Chief Technology Officers (CTOs), service designers, IT architects, IT planners, IT consultants, IT audit managers, and IT security managers.
Pre-requisites
The ITIL Intermediate exam is governed by APMG, EXIN, and CSME. Before taking the exam, professionals must complete:- 21 hours of professional training with an accredited training provider
- ITIL Foundation certified
